Q: Do you accept Refunds?
A: We do not accept Refunds on any digital items. This includes Soundfonts & Blasterfonts. We will however address any issues with the merchandise on a case by case basis.
Q: Do you accept returns on merchandise?
A: If there are any issues with the merchandise, it will be handled on a case by case basis. Be sure to email us at firstname.lastname@example.org with all applicable information and pictures.
Q: Will you accept custom commissions?
A: Currently yes! If you are interested in a commission for a custom font, email me at email@example.com
Q: Are you gonna make fonts for Proffie (or any other smooth swing/open source board)?
A: Yes! All of my saberfonts will have Plecter & Open Source versions.
Q: What kind of merch will you have available?
A: T-Shirts, Hoodies, Coffee Mugs, Beenies... Stuff like that :)
Q: What service do you use for your merch? Do you keep personal inventory?
A: We use a print on demand service. This means not only do I personally not have to worry about inventory, it also means that you the customer wont have to worry about your order being fulfilled and shipped on time! Every order is handled through the print on demand company. You'll get an email with every purchase as well as tracking info just like you would at any other online retailer! For digital downloads (fonts), you'll get an email with an instant download code. This system makes things automated and simple. Using this system should also avoid any issues with posting these services on the Forums :)
Q: Do you have XS & 2XL-5XL Sizes?
A: Yes!! Most of our Tees and hoodies offer larger and petite sizes!
Q: Will you offer Youth sized merch?
A: We can, but we will not launch with them. If it becomes requested enough then we can add it later. :)
More to add later :)